Riverdale to be among the first to receive fiber optic service

Riverdale to be among the first to receive fiber optic service

In a call Thursday evening with MetroNet, Mayor Mike Bawden was informed that Riverdale’s neighborhoods would be among the first in the Quad Cities to receive broadband, fiber optic service from the company when that service goes live in early March.

According to the Metronet representative for Riverdale, Theresa Lemek, the company will be turning it’s service on around March 6th, following two other neighborhoods in Bettendorf that are scheduled to have their service started the week before.

Ms. Lemek explained residents could contact her to select a service package and set an installation date. Her phone number is: 319-631-0841, or you can use the form at the bottom of this page which will automatically contact her via email.

Ms. Lemek will also attend the next Mayor’s Town Hall meeting which is scheduled to take place at 2pm on Sunday, February 23rd in the Community Room at City Hall.

Priced Competitively

According to Ms. Lemek, the prices for internet access, home phone service and cable / TV service from Metronet is priced competitively with other carriers like Mediacom. There are also special offers for pre-launch sign-ups ( not available online) and accepting paperless billing / autopay as well as contract buyout options, etc.

Internet access costs about the same as Mediacom (around $60-$65 / month) but speeds are symmetrical (upload and download speeds are the same), speeds are guaranteed and there are no data limits. Home phone service over the fiber is relatively inexpensive (around $10 / month) but is free for two years to new customers who either purchase internet or TV services with it, excluding taxes and fees. Cable / TV service is about the same cost as what is currently offered in the market by Mediacom but offers a few bonuses – whole home DVR service, fast- flip technology and stunningly sharp picture only available through fiber. Metronet also does not require bundling to receive discounts and provides all services with no contract.

To take advantage of all the possible discounts, residents need to contact Ms. Lemek and walk through the various options. She can also work with residents to schedule installation at a convenient time and date.

Contact MetroNet and Review Your Options

Fiber optic service plan moved to two-phase approach

Fiber optic service plan moved to two-phase approach

In a recent email to the City of Riverdale, MetroNet’s Governmental Affairs Manager, Dan Casciato, now puts the roll-out of the fiber service on a two-phase track.

The residences on the top of the hills overlooking the valley are expected to be completed in late February while the Havens Acres neighborhood is not expected to be done until mid-April. 

This information was provided as part of an email to the mayor requesting an opportunity to sit down and discuss the available of fiber optic access at the City’s parks, City Hall/Fire Station and commercial property currently under development.

More information and updated schedules will be provided to residents as available.

Riverdale to be among the first to receive fiber optic service

(Update) MetroNet delays bringing fiber optic service to Riverdale!

(Updated 09/17/19) According to Dan Casciato, Metronet’s Government Affairs Manager for Illinois, Minnesota and Iowa, the company’s plans now call for Riverdale to receive fiber optic service by mid to late-February 2020.

(Original Story 03/12/19) The City of Riverdale held a meeting today with representatives from Metronet, a company specializing in installing/maintaining fiber optic lines to municipalities and then providing those homes with reliable, broadband service. Metronet will be providing fiber optic service to Davenport and Bettendorf – and, as a result of Riverdale’s proximity to Bettendorf, Riverdale will also be getting that service.

There is not charge to the city or its residents for the installation of the fiber optic lines. Other vendors the city had spoken to about similar services required a significant investment made by the city or its residents in order to cover the installation costs.

According to Kathy Scheller, the Business Development – External Affairs representative from Metronet, Riverdale residents will be able to access affordable, reliable service (up to 1GB) which will support their Internet, phone and television service. The costs for those services were not available at the time of the meeting, but they will be shared via the City’s website when they are known.

A tentative start date of early-to-mid August is expected with the build-out completed by the end of October.