Yes, we are still trapping coyotes in Riverdale.

Yes, we are still trapping coyotes in Riverdale.

Several residents have complained about coyote activity in the wooded area to the northwest and north of the Woods Estates Subdivision and in the wooded area owned by the City to the west of the Circle Drive area, north of Fieldcrest. As a result, the City has asked Jason Harkness and his team at River Valley Wildlife to move the snares they had set in the wetlands near the Arconic facility to locations along the north edge of the Woods Estates Subdivision.

Developer Seth Woods was contacted and gave permission to the City and its contractor to set up snares on the land owned by Woods Development.

Photographic surveillance of the area over the last four weeks showed a significant amount of coyote activity in the area and specific paths coyotes were using to travel through the ravine. Harkness and his team have set snares in the area.

When an animal is caught in a snare, River Valley Wildlife is notified and they check the trap – releasing any animal that isn’t a coyote. This includes domesticated dogs as well as rabbits, possum and other woodland creatures. Coyotes on the other hand, are euthanized and then disposed of after their vital information is recorded.

Why Trap Coyotes?

Click here to download “Solving Problems with Coyotes” from the Humane Society of the USA.

Coyotes have been in the area for a long time and, in all likelihood, will remain here permanently. But reports of conflicts between coyotes and domesticated dogs are on the rise in the area. Residential areas provide food, water, shelter and space for coyotes – many of whom come to rely on garbage, pet food and yard compost as food sources.

The coyotes in Riverdale, Bettendorf and other urban parts of the Quad Cities can’t be relocated to “where they belong.” They were born and raised in urban areas and have adapted to the relatively easy life cities provide. In fact, coyotes often thrive in urban environments.

Studies show that coyote relocation is not effective. In fact, a relocated coyote will often travel long distances (up to 300 miles in some cases) to get back to their capture site. Relocation also facilitates the spread of disease from one location to another.

How Do We Deal With Coyotes?

Trapping coyotes is a short-term fix. Trapped coyotes must be killed once they are captured, but this is not a permanent solution. A community has to remove the “attractants” in order to remove the problem. This means educating ourselves about coyote behavior and modifying our own behavior when it comes to feeding our pets outside, allowing dogs and cats outside on their own, leaving garbage out, and reacting in a more aggressive way when we see coyotes in order to discourage them from interacting with people or pets (a process known as “hazing”).

Here’s a link to a book about coyote management from the Humane Society. If there’s significant interest among residents to deal with this problem more aggressively, bring your thoughts to a Town Hall meeting so we can get the process going.

Not Sure Where We’re Trapping?

Here’s a map provided by Jason Harkness and his team at River Valley Wildlife Specialists showing where they are setting snares to capture the coyotes. Please stay clear of these areas and allow Jason and his crew to do their job for the city.

Changes are in store for MRT bike riders when they get to Riverdale

Changes are in store for MRT bike riders when they get to Riverdale

After years of discussions with members of the Havens Acres neighborhood and Quad City bike-riding community, the City Council of Riverdale moved ahead with a number of projects intended to address safety and privacy concerns about the Mississippi River Trail bike path and its route through Riverdale.

Residents in Havens Acres have expressed their concerns about safety – both for themselves and for bicyclists – as motorists are often surprised by a bike rider ignoring a stop sign in the neighborhood or groups of riders in packs taking up the center of the narrow road making it impassable. Similarly, bike riders have expressed their frustration with residents yelling obscenities at them and sometimes threatening them for riding on a public thoroughfare.

This situation will change during 2020 as the City prepares to undertake the following projects/initiatives:

MRT/Havens Acres Barrier Fence

Starting this spring, the City of Riverdale will be erecting a chain link fence along the MRT from Duck Creek to the corner of the Sivyer Steel warehouse lot. This fence will, effectively, cut off Kensington Street from the MRT which means bike riders who want to make the connection from the MRT to the Duck Creek Bike Trail (or vice versa) will need to ride around the Havens Acres neighborhood and use the stretch of the MRT that runs along Bellingham Road.

MRT and Duck Creek Bridge Bollards 

In addition to the fence, bollards will be installed on the MRT to keep vehicular traffic off the trail between Duck Creek and Bellingham Road.

New Bike Path Signage

Once the fence has been installed and the bollards are in place, new signage will appear along both the Duck Creek Bike Trail and the MRT advising cyclists of the required route changes. New signage will also be installed at the Duck Creek Bike Trail trailhead in VanGundy Park advising cyclists that they have reached the end of the trail and that if they want to continue on to the MRT, they would need to ride east to Bellingham Road.

Bellingham Bike Stop

Among the incentives to get more bike riders to take the MRT along Bellingham, the City of Riverdale will build a “bike stop” in the parking lot currently located on Bellingham Road. The stop will include a porta-potty, bike rack, seating, a kiosk with a map of nearby bike trails and a repair station bikers can use to tighten loose equipment, an air pump to refill tires.

A Stronger Relationship with the Quad City Bike Club

In addition to these physical changes, Riverdale will start working more closely with the bike community, most notably the Quad City Bike Club, to communicate these changes directly to bikers. We are currently exploring the possibilities of becoming a “bicycle friendly community” and doing even more to encourage this healthy activity as well as Riverdale’s unique circumstance in the Quad Cities as the ONLY community to serve as a major intersection of the major bike trails in the area.

Ride on!

IT system upgraded at City Hall

IT system upgraded at City Hall

Things are starting to move a little faster inside City Hall thanks to a switch made to fiber optic service and an overhaul of the City’s computer network.

“We’ve been working out the details for this IT Upgrade for months,” said Mayor Mike Bawden. “But it wasn’t until we had completed a diagnostic review of the City’s network that we realized how urgently we needed to address this issue.”

That review showed the computer network and workstations at City Hall were out-dated and in need of re-configuration. The plan, developed with the help of IT consultancy, Twin State Tech Services, included the purchase and installation of a new server; new data back-up protocols; better utilization of the City’s digital archival system (LaserFiche); new workstations for the mayor and deputy clerk as well as a third, auxiliary workstation which will be used by the City’s maintenance person (as well as others); VPN access points for the mayor, city administrator and BFA (the accounting firm retained by the City); encrypted laptops for members of the City Council so they can work and correspond from home; and a switch to broadband, fiber optic service.

The upgrade was one of the projects identified as a priority by the City Council and will be paid for with funds from the General Fund Surplus. On-going maintenance costs and a replacement cost accrual will be part of the City’s operating budget going forward.

“This is an important first step,” explained the mayor. “We still need to finish evaluating the state of the computers in the fire department which, honestly, look to be about as out-of-date as those in our administrative offices. As we add new technology, like the Knox Boxes we just authorized purchasing and the new radios provided by the county, we have to make sure our computers are able to talk to them and make our department more efficient.”

A second phase, technology upgrade will be developed for review by the City Council later this year. That upgrade will likely include necessary modifications to the fire department’s computer network and installing a video projection system in the Community Room. 

Havens Acres Roadway Project gets underway this week

Havens Acres Roadway Project gets underway this week

This weekend, letters were sent to residents of Havens Acres providing the first details on the planned roadway rehabilitation project for the area. The project will deal with several of the issues resulting from the road resurfacing project done in 2017 and it will also extend the life of Wisteria and Kensington by an additional 20 years.

Starting this week, the City’s contractor, Brandt Construction, will begin doing work “behind the curb” – primarily marking and preparing driveway entrances so they can be rebuilt to match the new road height. Brandt will notify residents at least 24 hours in advance of any work that will be done to their driveway and accommodations will be made, as needed, to provide residents with access to their home.

The major work done in the streets is currently slated to begin around June 8th – after the scheduled end of school. Depending on decisions made by the Pleasant Valley School District, that date may be moved up.

The over-arching concern is to make sure residents and school vehicles are able to enter and exit the Havens Acres subdivision safely and with minimal confusion.

“If we can move the construction schedule up and get the road done sooner because kids are schooling from home, that would be preferred,” explained Mayor Mike Bawden. “Compacting the construction schedule not only reduces the congestion that always occurs around road projects, it could save us some money by allowing the contractor to be more efficient.”

The project was bid on a time and materials basis and is estimated to run around $223,000 in total. MSA Professional Services is overseeing the project on the City’s behalf.

City landscaping projects begin

City landscaping projects begin

Earlier this year, the City of Riverdale selected Quercus Land Stewardship Services, from Black Earth, WI, to plan, install and maintain the landscapes of the City’s parks and public places as part of a three-year program. Alex Wenthe, the owner of Quercus, is a Quad City native and familiar with the area. The company also has other clients in the community.

Quercus Land Stewardship Services (QLSS) is a small business located in Southwest Wisconsin
that specializes in ecological restoration and vegetation management. Their services include urban
and suburban restorations like retention basins, rain gardens, native landscaping and more.

Alex and his team were in Riverdale this week, starting the project (worth between $20 – $25,000 per year). In addition to the landscaping work they will be performing, Quercus has also been engaged to conduct the year-long, invasive species audit of City property as well as assisting the City in the preparation and implementation of a tree management plan which is intended to address the large number of damaged and standing-dead trees on City property.

We thought it might be helpful to provide some idea of how they view Riverdale’s current landscaping and how Quercus will be helping the city create attractive, sustainable landscapes in the community that all residents can enjoy.

Assessment and Recommendation

As cited in their proposal, Quercus gave the following review of Riverdale’s current situation and vision of the future:

Preliminary site assessments show that current landscaping on City property is in need of repair and maintenance. The existing pants are overgrown and the mulch groundcover has deteriorated significantly. Ornamental plants were mainly used in the initial installation, which often need continued care and maintenance to survive. Some of the current plants are also considered invasive and should be removed.

Quercus only uses plants that are native to the area. Native plants increase habitat/food sources for declining species like bees and butterflies. They also increase water infiltration, decrease erosion, require less maintenance, and survive at a higher rate. Native landscaping doesn’t mean “messy” either. Our native plantings are still formal and aesthetically pleasing.

We recommend using only plants native to Eastern Iowa going forward. There is no need to remove most of the existing plants, however when they die naturally we will replace them with natives. Also when beds need supplemental plants, only natives will be used. This will help keep costs down while transitioning to native plants over the three year contract period. Costs for this recommendation are included in the estimate.

Another recommendation is to make your own mulch. New mulch provides a “fresh” look that is hard to replicate, however mulching every year can get expensive. Rather than spending money to remove invasive and undesirable trees, then more money bring in new mulch. We will do both in one step. We will cut down the trees, chip them into mulch, and use them in the landscaping beds. We use only inert woody material and make sure no invasive seeds are included in the mulch. This technique is both budget friendly and environmentally conscious. Costs for this recommendation are included in the estimate.

The third recommendation is to improve the natural areas around the parks, especially highly visible or high use areas. A specific are to improve is the Northeast corner of Bi-centennial park. There are many old (100 yrs+) oak trees in this area that would benefit from understory clearing and possible replanting. This would improve the park’s usability, aesthetics, and ecological health. We could even add trails as desired by the city. Costs for this recommendation are not included in the estimate.

There are many other intricacies of this project that are difficult to discuss in a written proposal. All of our decisions will be based on our company philosophy to improve the places we work for all creatures, humans and otherwise. Many of our landscaping recommendations will be similar to recommendations made through the vegetation survey. By using Quercus for both the vegetation survey and landscaping contract, we believe you will save time and money and have a better  overall product. We are a professional, flexible, and responsive company that aims to increase the long-term heath and viability of your park system.

Where Will the Work Be Done?

According to the RFP issued by the City of Riverdale in December, the contractor selected to install and maintain the City’s landscaping is expected to handle weed, leaf and other debris removal, trim and maintain all bushes and ground cover, sweep and blow off walkways in City spaces and remove all debris and landscape materials. The contractor is also expected to provide playground-approved mulch for the City’s two playgrounds.

Specifically, work will be performed in the following areas:

  • City Hall
  • Parks:
    • Volunteer Square Park
    • Bicentennial Park
  • Playgrounds:
    • Bicentennial Park Playground
    • Peggy’s Park Playground
  • Trails:
    • Mississippi River Trail (Arconic Rest Stop)
    • Mississippi River Trail (Arconic Parking Lot/Bellingham Bike Station)
    • Duck Creek Bike Path Trailhead/VanGundy Park
Riverdale and Republic work out a solution for bulky and yard waste collection.

Riverdale and Republic work out a solution for bulky and yard waste collection.

Last week’s announcement by Republic Services that they would suspend collection of bulky waste and yard waste could not have occurred at a less opportune time for the City of Riverdale.

According to Municipal Services Manager for Republic, Matt Pivet, the decision was a corporate-wide mandate. “We have operations across the country and while we’re not dealing with safety issues here now, Republic is having to deal with COVID-19-related issues in other parts of the country.”

That’s not to say Republic and Riverdale weren’t able to work out a solution, however.

In coming days, Republic will be dropping off three, roll-off dumpsters in Riverdale for the collection of bulky waste and yard waste from Riverdale residents. It’s not as convenient as curb-side pick-up, but it’s better than no pick up at all.

Volunteer Square Park

Two dumpsters will be located in the parking lot at Volunteer Square Park (where Republic’s trucks will be able to access them to tow and replace). One dumpster will be there for two weeks to collect bulky waste – but no e-waste or appliances (more on that, later on in this article).

The second dumpster will be there to collect yard waste and will be changed periodically throughout the coming months until Republic is able to resume its curb-side service. Please note that the second dumpster is for organic materials, only. Not garbage.

Kensington Street – Havens Acres Area

In the Havens Acres neighborhood, Republic will be dropping off a dumpster at the end of Kensington Street, next to the path connecting the street to the MRT. That dumpster will be for bulky waste only – no e-waste or appliances, please. Residents can also put material used to fight the flood (i.e. sandbags, plastic, etc.) that has come into contact with water from the creek. Unlike the bulky waste dumpster in Volunteer Square Park that will be picked up in mid-April, the Havens Acres dumpster will be on-site for as long as needed to clean up after the floodwaters receed.

No e-Waste or HHM Pick-up

The Waste Commission of Scott County has suspended all collection of electronic waste (TVs, stereo equipment, computers, battery-powered devices) until the COVID-19 outbreak has passed. They have also suspended the collection of household hazardous materials (solvents, cleaning supplies, oil-based paints). When the Commission starts collecting these materials again, we will let you know.

How to Dispose of Appliances

The bulky waste dumpsters are not for the collection of appliances. Instead, the City will be collecting appliances from residents on Friday, May 1. If you have appliances you would like to have hauled away on May 1, please call City Hall (563-355–2511) to be put on the list for a pick-up time or use the form below to let us know.

Please give us your email or phone number so we can contact you with questions or to discuss alternative times for pick-up.
Please give us your preferred time. We will email you a confirmation once we have a schedule of pick-ups completed (on or before April 28).
Parks and Community Room remain closed for the month of April

Parks and Community Room remain closed for the month of April

Based on conversations with state and local public health officials and out of an abundance of caution related to the current COVID-19 outbreak, Mayor Mike Bawden has extended the shut down of the city’s community room at City Hall and closed Riverdale’s parks to general public access for the month of April.

“I hate to say it, but it looks like things will be getting worse before they get better and we need to do what we can to encourage people to keep their distance and stay home for the next 4-8 weeks,” he said. Citing reports that people can unintentionally spread COVID-19 while being asymptomatic (not showing any signs of illness) for up to 5 days, the mayor felt it was appropriate to take these measures as part of the over-all “social distancing” policy encouraged by the CDC.

In addition to closing the parks and continuing the suspension of activities in the community room, the mayor also ordered all public meetings scheduled for April to be conducted online via the City’s GoToMeeting account. There are two regular meetings of the City Council on the schedule (April 14 and April 28) and a town hall meeting (April 26) for the month.

“We need to do what we can to encourage people to stay inside, stay safe and stay healthy,” said the mayor.

Weekend weather wrecks havoc on Riverdale.

Weekend weather wrecks havoc on Riverdale.

Riverdale residents were drenched Friday night with nearly 4 inches of rain in a very short span of time, causing basements to fill with storm water, flash flooding over saturated lands and hillsides, and mounds of mud and debris at intersections along Hwy 67 throughout the City.

Here are my notes (Mike Bawden) from the 3 hours I spent checking out various spots in the City …

Fenno Road/Hwy 67

Water was standing in ditches, with trash and other debris obstructing many of the culverts that would allow water to pass under the highway and make its way toward the river. No word how businesses located south of State Street (Schebler, Arconic and others) fared or were handling the runoff. The neighborhood up and on top of Fenno Hill appeared no worse for wear although we didn’t have a chance to speak to any residents.

SCC Entrance (College Drive)

The entrance to Scott Community College was buried under nearly 8 inches of mud which seems to have come up from the storm water pipes located under the road. Mayor Mike Bawden worked with SCC Dean Matt Schmidt to get a crew from the college out with a skid loader to scoop the entrance out so cars and bicyclists using the MRT could pass.

Arconic Learning Center

There appears to have been a washout under the eastern entrance to the Arconic Learning Center, resulting in the driveway collapsing. The MRT running from the SCC entrance to Manor Drive had standing water on parts of it (and didn’t appear to be draining) but was otherwise passable.

Manor Drive/Circle Drive

Residents living on top of Riverdale Hill reported that their sump pumps were running throughout the night. Some escaped with little to no damage while others had nearly a foot of water standing in their basements when they went down to check on things in the morning. Add to these problems the recent announcement by Republic that it was suspending bulky waste pick-up for the foreseeable future, and there are issues the City will have to deal with on Monday morning.

Woods Estates

Developer Seth Woods was on his tractor first thing in the morning, scraping mud out of the Gwyneth/State Street intersection and putting it back into the development. While the seeding and matting Woods Development had done on the north side of Gwyneth held firm, the bare land left by contractors installing gas and electric lines created an opportunity for the minor mud-slide Woods and his employees had to deal with.

To his credit, Woods was on the scene before the site was inspected by the City. He also had his employees work on parts of the MRT that were covered with mud and debris so bikers could continue to use the trail rather than ride in the street.

Brenny’s Motorcycle Clinic

The Brenny’s complex weathered the storm in fine fashion, although some erosion appears to have taken place under the drainage pipes leading from the new building. Mayor Mike Bawden stopped by to check on Mark Brenny and his crew who were still hard at work, doing business in spite of the recent challenges posed by the COVID-19 outbreak and extreme weather.

Havens Acres

Inspection of Havens Acres showed this neighborhood showed it weathered the storm as well as expected – many of the homes in the area were already dealing with a river and creek at or near flood stage. Pumps were moving water to the street and storm water system. Much of the work that will be done on the roads in the neighborhood this summer will address the catch basins and drainage areas in addition to the street surface and driveway entrances. Some work (behind the curbs) will begin in the next month (weather permitting).

Belmont Road

Taking a quick look at the state of Fox Creek (which runs from by SCC and then under Belmont Road toward the river), there was a lot of debris and the water levels ran high overnight, but we didn’t see any major damage. Flow through this area has increased significantly due to parking lots and other development by PVCSD and SCC. I did not have a chance to speak to residents up by the bend in Belmont Road to see if there were any unique problems.

Photos from my “disaster tour” of Riverdale can be found below:

Disaster-palooza

Disaster-palooza

Excuse me while I take a breather for a minute …

We’re not even 90 days into 2020 and I think we’ve set a record for “bad news” in Riverdale.

The thing that people love most about living in Riverdale always seemed (to me, at least) to be that other than an awesome fireworks show, the occasional Eagle Scout project and astoundingly good hose-fighting team of firemen, not much happened here.

And people liked it that way.

Sure, we had our occasional kerfuffle or two. And we had a newspaper editor claim that we’d TIF a stop sign if we could get away with it (we can’t and we didn’t … although the editor actually apologized for that statement when we met with him and his boss). But, for the most part, Riverdale lived up to its reputation for living under the radar by making sure not much happened here.

If ALCOA (and now Arconic) was a “quiet neighbor” … we were a “quiet city.”

Then “Hello, 2020!”

We’ve had to deal with the tragedy of violent gun violence, the loss of a young firefighter taken before her time, the confusion of gaining and then losing a city administrator, the back-and-forth of an on-again/off-again/now on-again threat of flooding, the palpable fear (and consequences) of an international pandemic, and now (as of Friday), a flash flood that put water into people’s basements and mud into our streets and intersections.

Was it something I said?

All kidding aside, I do want to say a few things to make sure you know the City Council, our staff and volunteers and I are all in this with you.

Riverdale faces a unique situation. In our 60-year history, we have never tried to do so much in such a short amount of time. And now, with all of these “disasters” thrown at us in one way, shape or form, we’re more determined than ever to make progress and share that progress with you. 

As many of you know, I am self-employed. Last week, my clients (many of whom are outside the QC area) told me they were having to “go dark” for a while. Maybe as much as 90 days. In the span of a week, I lost all my clients.

Figures. Doesn’t it?

Well, the silver lining to that situation is the fact that now I have some more time to work on city-related issues and projects. And with an occasional “lifeline” call to friend-of-the-city, Lisa Kotter, and the patience and persistence of volunteers and Council Member, I think we can make some big strides even while the rest of the world is operating under a self-imposed exile.

If you don’t know what we’re up to, I suggest you check out the agenda of a City Council meeting. It’s sure to be packed with Resolutions (formal actions taken by the City Council) but, more importantly, you’ll see more than a page of “discussion items.” These are the things we’re working on. The things the Council is considering. And nearly every item has some memo or other piece of correspondence that provides more detail.

You’ll find all of those memos and back-up information in the City Council Packets linked to the page for each, corresponding Council Meeting. You’ll probably find even more information about those projects (as they develop and mature) on this website.

Take your time. Check out the over 260 pages of updates, articles and galleries celebrating life in Riverdale over the last three years. 

It’s not a disaster. It’s our destiny in the making.

Take care. Stay healthy. And live strong. We’ll get through all of this together.

Mike

Riverdale outpaces Iowa for census participation – but just barely!

Riverdale outpaces Iowa for census participation – but just barely!

Status report showing how many Riverdale households have completed their 2020 Census (credit: US Census Bureau)

US Census information went out to citizens across the country during the first half of March and results are pouring in via the bureau’s online portal. In Riverdale, 38% of households have already completed their census questionnaire – just a bit ahead of Iowans, on average.

But we can do better!

Census intake is scheduled to go on through the month of July. Once the census closes, counts will be compiled and the information needed to help structure everything from new Congressional District lines to allocations of road and sewer funds for the next decade will be in-hand. 

April 1st is the official “Census Day” in the United States. Please try to have your census form submitted on or before that day to make sure every resident of Riverdale is counted.

The online form is simple and easy and takes less than 15 minutes to complete.

Bulky waste and yard waste pickups suspended due to COVID-19

Bulky waste and yard waste pickups suspended due to COVID-19

The City was notified by Republic Services that due to the COVID-19 pandemic, they were changing the nature of the services they were providing to cities (Riverdale among them) for the foreseeable future.

Specifically, Republic explained they will continue to collect waste from households and businesses, but that they would suspend bulky waste and yard waste pick-ups.

According to Matt Pivit (the Municipal Services Manager from Republic), if your waste material can not fit in your garbage cart, they will not take it. This is to assure that workers are not touching waste. Carts (for both garbage and recycling) are picked up using a robotic arm on the side of the truck collecting material.

Services are expected to resume once the COVID-19 situation is in-hand.

What Will We Do?

Believe it or not, we were working on this problem before the Friday night storm that filled many Riverdale basements with rainwater. What we initially thought would be just a yard waste problem is now something much more substantial and we’re taking this matter very seriously.

Yard Waste. We will be confirming with the Compost Facility that we can bring yard waste to the facility for the foreseeable future. I will also be discussing this with Republic to see if we can reduce the fees we pay them to cover the cost of dropping material off for composting. Assuming this can all be worked out in an agreeable manner, we will advise residents on how we can all work together to dispose of our yard waste during the spring using volunteers, city vehicles and proper social distancing.

For seniors unable to haul/move bags of yard waste, please be patient. Let us know and we’ll work on a solution. 

Bulky Waste. We will be contacting Republic on Monday to see if we can line up two roll-off dumpsters for residents who have bulky waste that they need to remove from their home immediately. This means ruined household items as a result of Friday’s storms. It’s important folks can get this material out of their houses and let their basements dry out so mold doesn’t develop.

If there’s room left in the dumpsters, then we’ll keep them around for another week so people can toss in their other bulky waste. When the dumpsters are full, we’ll have Republic haul them away and take the material to the landfill.

Community Clean-Up. So what are we going to do about our traditional “Community Clean-Up”? It’s likely we’ll still have some kind of clean-up activity later on this year – but it will probably be more focused on picking up litter and roadside waste moreso than household, bulky waste. The City will contact the Waste Commission of Scott County to see if there’s a way we can get plenty of iLiveHere garbage bags, tongs and other tools for households who want to get outside and do something to make Riverdale look even better than usual.

Let us know if you’ve got the “anti-litter” bug and we’ll help get you equipped!

Mental health services are just a phone call away.

Mental health services are just a phone call away.

With the constant crush of news about pandemic, floods, tornados, recession and more, it’s easy to see how people can feel overwhelmed. Anxiety and associated problems can lead to mental health issues that, if not handled directly and discreetly, could spin out of control.

In Scott County, we’re fortunate to be part of the Eastern Iowa Mental Health and Disability Services Region. They operate a toll-free, crisis “hot line” which provides trained, compassionate telephone counseling, 24 hours a day, 365 days a year. That phone number is: 844-430-0375.

And if you’re just in need of someone to talk to, they also operate a non-crisis “warm line” which provides confidential listening for anyone between the hours of 5pm and 10pm daily. That phone number is: 844-775-9276.

What Constitutes a Crisis?

Wondering if your crisis is bad enough to warrant a call? EIMHDS provides some guidelines for you to consider. A crisis can result from any major loss – the death of a loved one, a divorce, depression or anxiety. Symptoms of a crisis include:

•  Eating or sleeping too much or too little.
•   Fighting with family and friends.
•  Thinking of hurting or harming yourself or someone else.

For more on mental health services accessible by contacting the Scott County Community Services Department:

Lori Elam
Director
Community Services
Scott County Administrative Center
600 W. 4th St.
Davenport, IA 52801-1030
phone: 563-326-8723
fax: 563-326-8730
email: commserve@scottcountyiowa.com